Terms and Conditions

1. Subscription and Payment

1.1 By subscribing to the STYLUS by Madeleine Park (to be known as STYLUS) service, you agree to an annual subscription to be paid monthly at a fee of $99 (unless otherwise specified or discounted). This grants you access to up to one hour of personalised styling advice via text message per month (known as Style Chats) with Madeleine Park or other assigned stylist.

1.2 Payments will be processed automatically on a monthly basis using the provided payment method and your subscription will automatically renew on an annual basis. It is your responsibility to ensure that your payment information is accurate and up to date.

1.3 STYLUS may offer free trials or pilots to allow you to try our service. The company reserves the right to set eligibility requirements and the duration for free trials and pilots. At the end of your free trial, STYLUS will charge the relevant subscription fee for the next billing cycle to your nominated payment method, unless you cancel your subscription prior to the end of the free trial. If you have access to a pilot, your access to the Service will cease if you do not enter into a paid subscription prior to the end of the pilot period.

1.4 STYLUS reserves the right to change its prices at any time. Changes to pricing will not apply until your next renewal or thirty (30) days after notice, whichever is later.

1.5 You agree that STYLUS may contact you at any time by email, push notifications, or other method with information relevant to your subscription, billing, and use of the Service.

1.4 Subscription fees are non-refundable, and unused Style Chat time will be carried over to subsequent months, for a maximum of 3 months within paid subscription timeframes.

2. Service Description

2.1 STYLUS provides a personalized styling service through digital Style Chat sessions, where you can receive guidance on outfit coordination, wardrobe organization and optimisation, and strategic shopping recommendations, curated and tailored to their preferences and lifestyle.

2.2 The service includes a complimentary 30-minute online onboarding session, exclusive style webinars, a monthly style guide, exclusive offers with partner brands, and 20% discount on face-to-face styling services.

3. Stylist Interaction

3.1 You can initiate Style Chat sessions with Madeleine Park or an assigned stylist, who will respond to inquiries within 24 hours.

3.2 Stylists will dedicate up to one hour per month to each client's Style Chat sessions, including time to research and produce suitable recommendations.

3.3 All Style Chats between you and your stylist will take place through the designated STYLUS specific contact number which will be provided during the onboarding process.

4. Client Responsibilities

4.1 You are responsible for providing accurate and up-to-date information about your style preferences and any other relevant details to ensure personalized advice.

4.2 You must communicate with their stylist in a respectful and professional manner.

4.3 You are responsible for any purchases made based on the stylist's recommendations and understand that STYLUS is not liable for any dissatisfaction with purchased items.

5. Intellectual Property

5.1 All content provided by STYLUS, including webinars, videos, style guides, and styling advice, is the intellectual property of STYLUS, trading under Madeleine Park Pty Ltd, and is protected by copyright laws

5.2 You may not reproduce, distribute, or share any STYLUS content without prior written consent from the company.

6. Disclaimer of Liability

6.1 STYLUS provides styling advice and recommendations based on the information provided by you the client. However, the company is not responsible for any outcomes or consequences resulting from following the advice provided.

6.2 STYLUS is not liable for any damages, losses, or disappointments related to purchases made based on the stylist's recommendations.

7. Privacy and Data Protection

7.1 STYLUS is committed to protecting the privacy and personal information of its clients. The company will collect, use, and store client data in accordance with its Privacy Policy and applicable data protection laws.

7.2 You agree to the collection, use, and storage of your personal information for the purposes of the STYLUS service.

8. Termination and Cancellation

8.1 You can stop using the Service and/or cancel your subscription at any time. If you cancel your subscription you will not be entitled to a refund of any fees already paid and any outstanding fees will become immediately due and payable.

8.2 STYLUS reserves the right to terminate a your subscription at any time for any reason, including violation of these terms and conditions or engaging in abusive or inappropriate behaviour towards stylists.

9. Governing Law and Dispute Resolution

9.1 These terms and conditions are governed by the laws of the state of New South Wales, Australia.

9.2 You agree to abide by all applicable local, state, national and foreign laws, treaties and regulations, in connection with your use of the Service. STYLUS agrees to abide by all applicable local, state, national and foreign laws, treaties and regulations, in connection with its provision of the Service.

9.3 Any disputes arising from the use of the STYLUS service or these terms and conditions will be resolved through mediation or arbitration in the state of New South Wales, Australia.

10. Amendments and Updates

10.1 STYLUS reserves the right to amend or update these terms and conditions at any time. Clients will be notified of any changes via email or through the STYLUS platform.

10.2 Continued use of the STYLUS service after the amendments or updates constitutes acceptance of the revised terms and conditions.

By subscribing to the STYLUS service, you acknowledge that you have read, understood, and agree to be bound by these terms and conditions. If you do not agree with any part of these terms and conditions, please refrain from using the STYLUS service.